Fraud Is Impacting Your Bottom Line
Detect. Deter. Defeat.
Fraud Prevention Experts for Vacation Rentals
Protecting your Revenue, Retention, & Revenue
Detect. Deter. Defeat.
Fraud Prevention Experts for Vacation Rentals
Protecting your Revenue, Retention, & Revenue
TrueStay Protect is a fraud prevention and consulting firm with 25+ years of investigative experience in law enforcement, insurance, and the short-term rental industry. We help property managers and owners safeguard their operations and reputations by exposing and eliminating fraud at every level.
Fraud Detection Retainer Packages
Ongoing support with monthly reviews, risk monitoring, and fraud alerts tailored to your operation size and risk level.
Fraud Prevention Business Consultation
Strategic analysis of your booking flow, guest screening, and back-end systems to close fraud gaps and improve resilience.
Employee Background & Social Sweeps
Discreet, in-depth background checks and open-source social media investigations for new hires or vendor vetting.
Fraud Detection Hourly Services
On-demand investigative support for suspected fraud incidents, guest vetting, or incident follow-ups.
Fraud Reports & Social Sweeps
Detailed incident reports, social media intelligence, and document analysis to support chargebacks, insurance claims, or internal reviews.
Refund, Chargeback & Dispute Resolution
Chargeback investigation support, documentation strategies, and expert input to recover losses or block abusive refund schemes.
Training & Education
Fraud awareness and prevention training for your team. Custom SOPs and best practices tailored to your platform and risk profile.
Mystery Guest Stay Analysis
Undercover bookings that test your operations, guest experience, and fraud vulnerabilities — with a full debrief and recommendations.
Company Vehicle Event Data Recorder (EDR) & Locates
Investigation of company vehicles through EDR data, License Plate (LPR) tracking, or recovery of critical information tied to fraud or misuse.
We combine real-world fraud experience with industry-specific strategies to help you:
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